TypeApp - The Future of Email

TypeApp is a mobile, web and desktop application (“Application”) made with love by TypeApp LLC. The Application helps you manage your email and calendar using various functionalities and features (the “Services” we provide through the Application). In order to facilitate the Services, we also have our server-side operations (our “Cloud”). This Privacy Policy explains how we collect, store, use and otherwise process personal information and maintain your privacy and security. Capitalized terms that are not otherwise defined in this Privacy Policy have the meaning given them in our Terms of Service. If you do not agree with the Terms of Service or with any of the provisions of this Privacy Policy, please do not install the Application, and do not access or use the Services, including the Website.

What information do we collect?
How do we use the information we collect?
Whether and how the information is shared
Communications
Your rights as a data subject
Data Retention
Security
Advertising (mobile ads)
Transfers of information across boundaries
Google API Services - Usage Disclosure
Children
Updates to Privacy Policy
Contact us

1. What Information do we collect?

1.1 Information that you provide to us:

Account information: When you install or access the Application and set up your account, you provide us with your email account addresses (for the accounts you wish to manage through the Application), the display name for each of your accounts (optional), and a photo (optional) if you choose to upload it as your account avatar.
Connected account data you choose to manage: In order to provide the Services, we access and process email and calendar data from the accounts you connect to TypeApp. This may include message metadata (such as sender/recipient, subject, timestamps, and folders/labels) and, depending on how you use the Services, message content (including body text and attachments) and calendar details. We process this data to display your mailbox, search/sort/filter, sync, and perform other features you enable.
Support communications: When you contact us for customer support, we may collect the information you choose to share (such as your name, email address, and the content of your request). With your permission, we may also ask you to provide diagnostics such as screenshots and technical logs that help us investigate and fix issues.
Sync Services: You may use optional Sync Services to synchronize certain data such as Application settings and preferences, and other information you choose to store through the Services, which may be stored on our Cloud.
Groups: When you create a group, we may store the group name, avatar, notes, and email addresses of the group members in our Cloud.
Smart Filter signals: If you use features like Smart Filter, you may provide (or we may derive) information such as email addresses you interact with in order to deliver the feature.
Reports: If you report emails as misclassified, safe, or malicious, we may process the information you submit to help analyze, debug, and improve classification and security. You control what you choose to submit.
Notifications / Instant Push (optional): If you enable notifications or “instant push” style features, we may process device push tokens and the minimum message information needed to deliver notifications and keep your inbox in sync.
Optional device features: Depending on the features you enable, the Application may request access to device capabilities (for example, contacts, calendar, photos, or notification permissions). You can control these permissions in your device settings.

Are you obligated to provide us with this private data?

You are not obligated to provide us with any of the above information. However, we will not be able to provide you with the Application and Services or part of them, as applicable, if you do not agree, or withdraw your consent.

1.2 Information that we collect from third parties:

Analytics for Web and Mobile

We may use web and mobile analytics tools to measure traffic and usage patterns and to help us understand how the Services perform on your device. These tools may collect information such as device and app information (e.g., device model, operating system, app version), usage events, IP address, and approximate location derived from IP address.

Advertising (Mobile Apps) – Google AdMob and Similar Providers

TypeApp may display advertisements in our mobile apps using third-party advertising services such as Google AdMob. These advertising partners may automatically collect and process certain information from your device and your interaction with ads in order to provide, deliver, and measure advertisements, to limit ad frequency, and to detect and prevent fraud and abuse.

The information collected by advertising partners may include identifiers such as the advertising identifier (for example, IDFA on iOS and AAID on Android), IP address, device and app information (such as device model, operating system, app version, language and time zone), coarse location information derived from IP address, and information about ad impressions and interactions. Depending on your settings and (where required) your consent, advertising partners may use this information to provide personalized or non-personalized ads.

For more information about how Google uses information from apps that use its services, see Google’s advertising technologies and Google’s Privacy Policy.

Cookie Information

We use cookies and similar technologies on our Website to help the site function, remember preferences, understand usage, and improve performance. The Website may also include cookies or similar tracking technologies from third parties (for example, analytics providers). For more details and choices, please see our Cookie Policy.

Non-Hardware Identifiers

When you provision or access TypeApp on a mobile device (like a smart-phones or tablet), we may access, create, monitor or remotely store identifiers such as Instance ID or GUID which uniquely identify our app. Only TypeApp can access these identifiers. We do not use any hardware identifiers such as Unique Device Identifier (UDID), SSAID (Android ID) and IMEI and we have no way to identify the specific hardware you use.

2. How do we use the information we collect?

We use all of the above information to operate, maintain, and provide to you with Application features and functionality.
We use your email address and connected account information to connect and manage the accounts you wish to use within the Application, and to provide core mailbox and calendar functionality.
We use your display name to display the different account names as you assigned them.
We use your information to send you service-related communications (for example, security notices, important updates, billing/admin messages where applicable, and support responses).
We use your information to respond to your requests and messages, provide customer support, and troubleshoot issues.
To display ads in the mobile apps, measure ad performance, limit ad frequency, and help detect and prevent fraud and abuse related to advertising.
To prevent, detect and fight fraud or other illegal or unauthorized activities.
We may use de-identified and aggregated data to understand how users interact with the Services, to improve features, and to develop new functionality.
To comply with legal obligations and to enforce our Terms of Service and other agreements.

Our Legal Bases for Processing

Performance of a contract: processing necessary to provide the Services you request (for example, connecting and managing your accounts and delivering core functionality).
Legitimate interests: processing necessary for our legitimate interests, such as improving and securing the Services, preventing abuse, and providing customer support, where those interests are not overridden by your rights.
Consent: where required by law (for example, certain advertising, analytics, or device permissions), we process data based on your consent, which you may withdraw at any time.

3. Whether and How Your Information is Shared?

We do not rent your personal information. We may share personal information with third parties in the circumstances described below to operate the Services, comply with the law, and support advertising in our mobile apps.

Service Providers: We engage vendors and service providers to help us operate and provide the Services (for example, cloud hosting and infrastructure, analytics, customer support tools, and security/fraud prevention). These providers process personal information on our behalf under contractual obligations consistent with this Privacy Policy.
Advertising Partners: If you use our mobile apps, we may work with advertising partners (such as Google AdMob) to display ads and to measure and improve ad performance. These partners may collect and process information as described above under “Advertising (Mobile Apps)”.
Compliance with the Law: We may disclose information if we believe in good faith that it is necessary to comply with applicable law, regulation, legal process, or a lawful request (such as a subpoena or court order), or to protect the rights, property, and safety of TypeApp, our users, or others.
Business Transfers: If TypeApp is involved in a merger, acquisition, financing, reorganization, bankruptcy, dissolution, or sale/transfer of some or all assets, information may be disclosed as part of that transaction (including during due diligence) and transferred to a successor or affiliate.

4. Communications

If you are located in the EU, the following shall apply only if you marked your consent to receive such communications.

If you are located in the US or elsewhere, we may send you communications about the Services (including account, security, and support messages). Where permitted, we may also send promotional communications. You can opt out of promotional emails at any time by using the unsubscribe link in the message or by contacting us at [email protected]. Service-related messages are not always optional because they are necessary to provide the Services or for legal and security purposes.

5. Your rights as a data subject

Depending on where you live, you may have certain rights and choices regarding your personal information. You can exercise many controls through your device and account settings, and you can also contact us at [email protected].

Access and update: You may access and update certain information through your account settings and within the Application.
You can use the link here to view or remove information stored on our Cloud about your email account https://panel.typeapp.com
Withdraw consent: Where we rely on your consent, you can withdraw it at any time (for example, by changing device permissions, updating in-app settings where available, or contacting us). Withdrawal does not affect the lawfulness of processing before withdrawal.
Object / restrict: In some jurisdictions, you may have the right to object to or restrict certain processing (including direct marketing).
Deletion: You may request that we delete personal information we hold about you, subject to legal and operational exceptions (for example, maintaining records required by law or needed for security and fraud prevention).
Portability: In some jurisdictions, you may have the right to receive a copy of certain personal information in a portable format.
U.S. State privacy rights (including California): Residents of certain U.S. states may have rights to know/access, correct, delete, and to opt out of “targeted advertising” and (in some states) the “sale” or “sharing” of personal information as those terms are defined by applicable law. You may also have the right not to be discriminated against for exercising your privacy rights. To submit a request, contact us at [email protected].
Advertising choices: You can typically control whether you receive personalized ads by adjusting your device settings. For example, you can reset or limit use of the advertising identifier in your iOS/Android privacy settings, and you may be shown a consent prompt (where required) to choose personalized vs. non-personalized ads.

6. Data Retention

We retain personal information for as long as necessary to provide the Services and for legitimate business purposes such as security, fraud prevention, dispute resolution, and legal compliance. Retention depends on the type of data and how you use the Services. For example, we generally retain account-related information for as long as your account is active; support communications and diagnostics for a limited period after resolution; and security logs for a limited period appropriate to protect the Services. Advertising partners (such as Google AdMob) retain information under their own policies.

7. Security

Security is extremely important to us. We use administrative, technical, and physical safeguards designed to protect personal information, such as encryption in transit where appropriate, access controls, and monitoring for suspicious activity. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify you and/or relevant authorities as required by applicable law.

Advertising

We use third-party advertising services (such as Google AdMob) in our mobile apps. These partners may collect and process information (including advertising identifiers) to provide and measure ads, to limit ad frequency, and to detect and prevent fraud. Where required by law, we will request your consent before using data for personalized advertising.

8. Transfer of PII across boundaries

Your information collected through TypeApp may be stored and processed in the United States and in other countries where we or our service providers operate. Data protection laws may differ from those in your jurisdiction. We take measures designed to protect information when it is transferred, stored, or processed internationally.

9. Google API Services - Usage Disclosure

TypeApp's use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.

10. Children

Our Services are not directed to persons under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that a child under 13 may have provided us with personal information, please contact us at [email protected].

11. Updates to Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect changes in our business, technology, and legal requirements. We will post the updated Privacy Policy on this page and may provide additional notice within the Application or by email where required.

12. Contact Us

If you have any questions, please send your inquiries to [email protected]. We will aim to respond to you within 30 days from receipt of the request.